Available for all io.vault and io.network subscriptions, except where otherwise stated. |
- Approving or rejecting a transaction request
- Key considerations when signing a request
- Live signing
- Background signing
Approving or rejecting a transaction request
Upon submission of a transaction request all members of the vault signing party will receive the request notification on their signing device to review. After reviewing the request details, a user may either decide to approve or reject the transaction.
Please note: Any user with login credentials in the organisation can create a transaction request for any vault within the organisation, so it is important to review the information carefully each time before approving a request.
To approve a transaction, follow the steps below:
- Open the app on your registered signer
- Select the pending transaction request you want to review
- Review transaction details
- Using the sliding bar, slide across the screen to approve the transaction
- Successfully authenticate via FaceID
Please note: The vault threshold must be reached by any combination of users with devices that have sufficient signing power to approve the transaction.
To reject a transaction, follow the steps below:
- Open the app on your registered device
- Select the pending transaction you want to review
- Review transaction details
- Select “Reject request”
Please note: If other members of the signing party are still able to reach the vault threshold, they may still complete the transaction.
Key considerations when signing a request
When signing any request or transaction, please ensure the following details are taken into consideration:
- All requests must be approved and completed within the 10-minute expiration window, except for transaction signing, which allows a 24-hour window for completion
- To complete any request, whether it's for a new vault, the management of users in a vault, a vault reshare, or a transaction, the required vault threshold of approvals must be met. All members who approve the request must be online and logged in with their registered devices simultaneously in order to sign the request (unless a user has enabled Background Signing on their device in which case it simply needs to remain powered on after approving the request)
- To streamline this process, we highly recommend using Background Signing, described below, for a more efficient signing experience.
Live Signing
- If a transaction has reached the required threshold of approvals, the signing process will begin automatically between the signers that approved the request
- During Live Signing, each device must stay online and unlocked for the entire duration of the signing process (generally no longer than 10 seconds). If the device is locked or offline, the process will fail, requiring a new request to be created.
Background Signing (Recommended feature)
To avoid the limitations of Live Signing, you can enable Background Signing, which allows the signing process to continue even if your device is locked or running other applications. This feature ensures a smoother, more convenient signing experience without needing to actively keep your device unlocked or the application in the foreground.
To enable Background Signing users must activate location services:
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When registering a signing device for the first time, you will be prompted to enable Background Signing (location access) on your device.
You can choose to enable it by clicking "Enable" or decline by selecting "Not now" in the top-right corner of your screen
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Next, you will be asked to grant location access to "io.finnet." You can choose from the following options:
- Allow Once
- Allow While Using the App
- Don’t Allow
- Once completed, you can verify that the "Background Signing" option is enabled by going to the io.finnet app within your phone settings
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After completing these steps, go to your device settings and check the location access for the io.finnet app. Ensure that location access is set to at least “While Using the App” (minimum) or “Always” (recommended) for the best performance. If you choose “ask next time or when I share”, you will be prompted next time you load the io.finnet app to choose the location access again.
Please note: if you force quit the io.finnet app prior or during the signing of a request, the process will be interrupted, causing the transaction to fail. You will need to initiate a new request and approve it again to complete the transaction.