On-Chain | Frequently Asked Questions

What is a gas fee?

A gas fee is a payment made by users to cover the computational energy required to process and validate transactions on a blockchain network.

What factors influence the gas fee? 

The complexity of the transaction and the current network congestion affect the gas fee.

Why are gas fees important?

Higher gas fees can prioritize transactions, ensuring faster processing, while lower fees may result in slower transaction times. Customizing gas fees allows users to manage costs and timing effectively.

What is a gas limit?

This is the maximum amount of gas a user is willing to spend on a transaction. Setting an appropriate gas limit ensures that the transaction has enough computational power to complete without running out of gas.

How does the gas fee affect transaction priority?

Transactions with higher gas fees are typically processed faster because miners are incentivized to include transactions that offer higher rewards.

What is the difference between gas price and gas limit? 

Gas price is the amount you're willing to pay per unit of gas, while the gas limit is the maximum amount of gas you’re willing to spend on a transaction.

Can I customize my gas fee? 

Yes, you can customize your gas fee by setting the gas price and gas limit to manage costs and transaction speed.

What happens if I set my gas fee too low? 

If the gas fee is too low, your transaction may be delayed or not processed at all, especially during high network congestion.

Where can I check current gas fees? 

You can check current gas fees on blockchain explorers like https://mempool.space which provide real-time data on network congestion and fee estimates.

Why is my Tron address "inactive"?

TRON addresses must be activated on-chain before they can receive TRC-20 tokens like USDT. While we can generate and display a valid TRON address off-chain via "Manage Assets", it won’t exist on the TRON blockchain until it receives TRX token. 

On-chain activation typically burns 1 TRX to create the account, and may require an additional 0.1 TRX if the sender lacks free bandwidth. Until this happens, any attempt to send TRC-20 tokens to the address will fail.

We recommend sending at least 1-2 TRX to activate the address and cover initial network fees, ensuring the address can reliably receive TRC-20 tokens.

I am having an issue with Aave, what should I do?

1. Unexpected Disconnections
   1. Description: Occasionally, users experience unexpected disconnections from Aave. The connection drops without any apparent reason.
   2. Occurrence: Rare.
2. Inability to Reconnect
   1. Description: In some rare cases, users are unable to reconnect to Aave. After initiating the session with Wallet Connect and entering the code in io.vault, the session briefly connects but then disconnects almost immediately. The Aave header displays the wallet address for 1-2 seconds before reverting to the "Connect" button.
   2. Occurrence: Even rarer.

1. Clear Cache and Cookies
   1. Steps
      1. Go to your browser settings.
      2. Navigate to the section where you can clear browsing data.
      3. Select the option to clear cookies and cache.
   2. Ensure you specifically clear data related to Aave.
2. Recreate the Session
   1. Steps:
      1. After clearing the cache and cookies, return to Aave.
      2. Initiate a new session with Wallet Connect.
      3. Enter the code in io.vault as prompted.
   2. Verify the connection stability by ensuring the wallet address remains visible in the Aave header.

If you continue having issues, please submit a request to our support team here.