Managing your invoices

1. Make a payment
2. Payment method options
3. Your billing information

Make a payment

1. On the web dashboard, select "Settings" from the menu on the left-hand side
2. Under the “Settings” subtab, click on “Billing”
3. Click on “Pay Now” 
4. On this page, you can view all your unpaid invoices. The Invoice List displays details such as the invoice number, the amount due, and the billing period
5. Check the box next to the invoice(s) you wish to pay

6. Once you have selected the invoices, click the “Pay Now” button to complete the payment for the chosen invoices. The total outstanding balance, showing the amount due across selected invoices is displayed at the top

7. A new window appears, displaying your existing payment details if they are already saved. You can:

   1. Use the existing payment details: If your payment information is pre-filled, you can proceed with these details
   2. Add a new payment method: If you wish to use a different card (to save this payment method for future transactions, check the box labelled "Save this to your list of payment methods")
8. After reviewing your payment method, click “Pay Now” to complete the payment process
9. After completing the payment process, a confirmation window will appear. This page confirms that your payment was successful
10. To exit the box, simply click the black "X" in the top right corner or “Close"

Payment method options

There are three payment methods available for settling your invoices:

• Credit Card (Recommended): This is the easiest and fastest way to pay both your current invoice and all future invoices. By using this option, you can also set up automatic payments for convenience. (Please refer to the details at the end of this section for more information.)

To add a credit card for auto-payments follow the process below:

1. On the web dashboard, select "Settings" from the menu on the left-hand side
2. Under the “Settings” subtab, click on “Billing”
3. In the "Payment Method" box, click on "Add a Payment Card" to enter your credit card details
4. To save your information, click the "Add" button
5. To exit the box, simply click the black "X" in the top right corner

• Bank Transfer: If you prefer to pay via bank transfer, our company’s bank details can be found at the bottom of your invoice. 

  Please allow 2-3 business days for payments to be processed. If you receive a dunning email between your payment date and the date we receive your payment, please disregard it

• Digital Assets : If you wish to pay using USDT or USDC, you can find our company’s chain address at the bottom of your invoice.

Your billing information

In this Billing Information box, you can update your “Account Details” and “Billing Address” by clicking the “Edit” button next to each section. You can also review and download your “Billing History” in PDF format.

If you wish to edit the current contact information, you can follow the steps below.

Edit your account details:

1. On the web dashboard, select "Settings" from the menu on the left-hand side
2. Under the “Settings” subtab, click on “Billing”
3. Click on the “Edit” button next to “Account details”
4. A new window will appear with two sections—"Contact Details" and "Company Details"—both of which can be updated. To make changes, click on either section, update the necessary information, and click "Update" to save your changes
5. To exit the box, simply click the black "X" in the top right corner

Edit your billing address:

1. Click on the “Edit” button next to the “Billing Address”
2. A new window will open where you can update your Billing Details
3. Make the necessary changes to your billing address information
4. Once all updates are complete, click the "Update" button to save your changes
5. To exit the box, simply click the black "X" in the top right corner

Billing history:

1. Click on the “Billing History”, this page displays a list of your previous and current invoices
2. Each line will show whether the status of your payment
3. You can download a PDF version of each invoice by clicking the “Download” button next to the invoice details
4. To exit the box, simply click the black "X" in the top right corner