General Questions

Where is io.vault based? (io.finnet HQ)?

io.vault is a product of Io FinNet Group Inc. (io.finnet) a US-based company with offices in the UK, Spain, the Cayman Islands, and Singapore.

What is io.vault for and what can I do with it?

io.vault is for any organization that would like to interact with Bitcoin, Ethereum or Ethereum-based digital assets, as well as private assets issued on io.network (ERC-20 tokens). io.vault enables you to securely hold and transact with your digital assets. It is particularly advantageous to organizations who are transacting with digital assets and would like an audited, scalable and secure way to authorize transactions. Additional assets and networks will be supported in the future.

How is it different from other self-custody and wallet products?

io.vault is one of the only products on the market that offers a MPC-TSS based custody solution where the end user has direct control and physical possession of the underlying cryptographic material which controls the assets in custody. io.finnet has no access or method to move or prevent access to the digital assets held by users of the product.

Is io.vault audited?

Yes, io.vault has undergone extensive audits. Both the underlying cryptographic implementation and the traditional web and mobile app security have been evaluated by multiple third-party auditors, including Kudelski Security. Additionally, io.finnet has successfully completed its SOC 2 Type 1 audit, highlighting the company's commitment to robust data security and the protection of user privacy.

How do you protect data?

All sensitive cryptographic material is encrypted, secured locally on user devices by Apple's Secure Enclave hardware. The FIPS-140 level 2 compliant HSMis specifically designed to keep sensitive user data secure and is physically isolated from the main processor to provide an additional layer of security.

How secure is io.vault?

io.vault was built with security as the top priority to provide the highest level of safety and comfort to its users. Utilizing proven, open-source MPC-TSS cryptography, both the cryptographic implementation and traditional mobile and web application security have been audited by independent third-party firms, including Kudelski Security. The cryptographic material required for signing transactions is generated and secured locally across multiple users' devices and is never accessible by io.finnet, ensuring there is never a single point of failure.

Which Blockchains are supported on io.vault?

At io.vault, we support a wide range of blockchains, and our list is constantly growing as we add new ones. Currently, we support the major blockchains including:

  • Bitcoin
  • Ethereum
  • Avalanche
  • Arbitrum
  • Binance Smart Chain (BSC)
  • Polygon
  • Fantom
  • Optimism
  • Base

In addition to these, we support any ERC-20 tokens across the listed EVM networks by default.