Getting Started with io.vault

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In this section of the user guide, we will explain how to get started with the io.vault product.

2.1 io.vault components

There are two primary components of io.vault:
      1. The web dashboard -
Used to create and manage an organisation's vaults and transactional activity.

      2. The mobile application -
Used by each member of a vault signing party to review transactions or re-share requests, approve or reject them, and participate in the signing process.

Please note - Device requirements: iPhone 11 or later and iOS 15 or later (The use of FaceID is highly encouraged to provide the best level of security at the device level)

2.2 Accessing the web-dashboard

The io.vault dashboard can be accessed by visiting

Login credentials will be provided by the IO Customer Office directly to your io.vault user/s via the onboarding email. Once you receive your login details, you will be required to reset your password upon logging in for the first time.

Log in credentials are provided by your io.vault administrator and you will be required to reset your password upon logging in for the first time. Administrators are allocated during your on-boarding with io.finnet.

2.3 Registering a mobile device

All users who will approve transaction requests will need to complete the following steps with their iOS mobile device;


Process Ref. Process step
1 Download the io.vault “App” via the following link - download  (this is also supplied within the onboarding email from IO Customer Office)
2 Open the app and click sign in
3 Login using the same credentials you login with on the web dashboard (Password should include - >8 characters, capital letter, number, special character)
4 You will be prompted to save a randomly generated, device specific 24-word secret phrase. This is a required step to enable device recovery in case of emergency (see section 3.4 disaster recovery for more details).
5 Once the device secret phrase has been confirmed, your device registration is complete and is ready to be added as a signing party on a vault.
Important Notes Save your secret phrase in a safe and secure location as it will be required should you need to complete device recovery.
It is also important to re-download your encrypted device back-up each time a new vault is created, or a signing party is changed that includes the device.
Please Note - You can confirm mobile device registration by logging in to the web dashboard, clicking on your profile in the top right-hand corner and reviewing your registered devices.





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