Operational / Support Questions

I have received a query from my underlying client, what should I do?

You should review your support material where possible. If you cannot answer, please contact us via raising a ticket on our website and the io.finnet customer support team will help.

I have received a query from my underlying client I cannot answer, what should I do?

Please contact us via raising a ticket on our website and the io.finnet customer support team will help.

I have a question / query and I cannot find the answer in any support material, what do I do?

Please contact us via raising a ticket on our website and the io.finnet customer support team will help.